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    Notice

    You are about to access a Department of Homeland Security computer system. This computer system and data therein are property of the U.S. Government and provided for official U.S. Government information and use. There is no expectation of privacy when you use this computer system. The use of a password or any other security measure does not establish an expectation of privacy. By using this system, you consent to the terms set forth in this notice. You may not process classified national security information on this computer system. Access to this system is restricted to authorized users only. Unauthorized access, use, or modification of this system or of data contained herein, or in transit to/from this system, may constitute a violation of section 1030 of title 18 of the U.S. Code and other criminal laws. Anyone who accesses a Federal computer system without authorization or exceeds access authority, or obtains, alters, damages, destroys, or discloses information, or prevents authorized use of information on the computer system, may be subject to penalties, fines or imprisonment. This computer system and any related equipment is subject to monitoring for administrative oversight, law enforcement, criminal investigative purposes, inquiries into alleged wrongdoing or misuse, and to ensure proper performance of applicable security features and procedures. DHS may conduct monitoring activities without further notice.

    Contacting us is easy!

    For agents authorized to write flood insurance:

    Customer Care Phone
    1-800-638-6620
    Fax
    1-800-742-3148
    Claims Phone
    800-767-4341

    Mailing Address
    NFIP Direct
    P.O. Box 913111
    Denver CO 80291-3111
    Overnight/Express Mail Address
    Lockbox Services
    NFIP Direct - BOX 913111
    1750 Lincoln Street
    DENVER CO 80274-0002

    Technical Support
    1-800-638-6620
    After Hours Technical Support
    406-257-7358

    For new agents wishing an appointment to write flood insurance through NFIP Direct
    Contact
    NFIP Direct Agency Services
    Business Phone
    1-800-638-6620
    Business Fax
    1-800-742-3148
    Email
    agencyservices@nfipdirect.fema.gov

    Everyone is at risk of flooding. In the past 5 years, all 50 states have experienced floods or flash floods. There are many causes of floods, and based on your property’s location you can be more susceptible to certain causes than others. Here are just a few of the most common causes. It is important that you and your family Know Your Risk and How to Be Ready should flooding come your way.

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